Remote DBA

Simple | Comprehensive | Flexible

Baytree Remote DBA Service offers you the security and comfort that allows you to sleep well knowing that “expert eyes” are watching your Oracle environment.

Service Summary:

• 24 × 7 × 365 Monitoring of Oracle Database Instances
• Oracle Applications DBA Support
• Remote Access through Secure VPN Connectivity
• On-Call 24 × 7 × 365 Coverage
• Primary DBA with named backups
• Installation and Configuration of the Baytree Remote DBA Monitoring Software
• System Monitoring of key database parameters
• Alerts Notification
• Proactive Daily/Weekly Instance Review
• Detailed Status Reporting of Services Provided & Work Performed
• Telephone Support
• Access to the Baytree Remote DBA Client Status Portal
• Access to System Activity Journal
• Incident Reporting
• Staff Mentoring
• Backup and Recovery Guidance & Recommendations
• TAR Assistance
• Troubleshooting
• Proactive Recommendendations and Estimates
• SR Assistance
• Troubleshooting
• Proactive Recommedations and Estimates
• Patch Consultation and Assistance
• Monthly Status Review
• Quartly On-Site Service Visit

“Baytree’s RDBA services have proven to be a significant advantage to our organization. Their quick response times, daily monitoring and preventative maintenance, and 24/7 support, gives us the confidence we need to focus our attention on managing the business- not the database.”

~ Unique Solutions